Belfius facing criminal prosecution for refusing to compensate phishing victim

The bank Belfius faces criminal charges after refusing to compensate a customer who fell victim to phishing, according to RTBF.

Belfius before criminal courts after uncompensated phishing dispute

Google News BE FR reports that the bank Belfius is being prosecuted criminally for refusing to compensate a phishing victim. The matter marks a rare judicial step: it is the criminal liability of a banking institution that is directly at issue, rather than merely its civil liability.

The victim, a Belfius customer, had suffered fraud through phishing and claimed reimbursement of stolen funds. The bank refused to proceed with compensation, which led to the filing of a criminal complaint.

The matter is being brought before Belgian judicial authorities. It raises the question of the extent of legal obligations incumbent on banks towards their customers who are victims of cyber fraud, an increasingly frequent problem in Belgium.

According to RTBF, which revealed the information, criminal proceedings are now underway. Belfius has not yet publicly stated its position on the proceedings brought against it.

Source: Google News BE FR

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